Live discussions - User Basic Functions

How to discuss through the video-conference tool

To join the live discussion (sync session) you need to be into the Conversation (check the user-journey how-to in case you have trouble), click on the "Start Call" green button on the right of the screen.

Give the permission to use your camera and your microphone when asked by the interface.

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Now you are in the call. In the following chapters you can find an overview of the tools

1 Audio/video

1.1 To turn on/off mic:

In the bar at the bottom of the call click on the first icon from the left with the symbol of a mic to turn it off or on. If you click on the small arrow a drop down menu will allow you to choose which mic device you want to use.

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1.2 To turn on/off camera:

In the bar at the bottom of the call click on the second icon from the left with the symbol of a camera to turn it off or on. If you click on the small arrow a drop down menu will allow you to choose which cam device you want to use.

2 Chatbot

You can trigger manually help command, including a subset of links to documentation and rules of the game

To trigger the chatbot type "/" followed by the command you want to execute

To know the list of commands type "/help"

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3 Resources

During a live discussion (sync session) you can always access Chat, list of Participants and Shared items

To access the chat, the list of the participants to the Conversation and the shared items of a Conversation during a live discussion (sync session) click on the folder icon on the right of the Leave call button at the right top of the screen. You can either click on the icon of the chat on the left of the Leave call button.

4 Moderation

4.1 Timer

At the center top of the screen, during the live discussion, mouse hover the call, you can see the name of the conversation and a timer indicating how much time has passed since the live discussion (sync session) began.

4.2 Speakers' statistics

You can check each user statistics to see how much they have been talking during the live discussion (sync session).

To see how much each speaker has been talking from the start of the live discussion (sync session), click on the group icon on the right of the call timer.

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4.3 Speakers' timer

If you look on the box of every single user you can see a small timer. It starts running when the user starts talking and stops and resets when another user starts talking

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4.4 Waitlist

To book a place in wait list, raise your hand. To raise your hand click on the hand icon, it's the third from the left at the bottom of the call. You can see which users are waiting to talk by clicking on the icon of the yellow hand, at the top center of the screen. Click on that icon to see the users in the waitlist.

4 Management

To communicate with the facilitator/supervisor write in the green box the symbol "@" followed by his/her user name. The name will appear in the list of users below. Click on it to mention him/her.

To learn more on Forum text discussion (Async Basic Functions) check the how-to here .